Common questions

Straight answers.

No fluff. Just what you actually need to know.

Can quoting be handled by an AI receptionist over the phone?

Yes. A customer calls your number and an AI agent takes over — collecting the job details, address, and any photos sent from their phone mid-call. The quoting engine prices the job and sends back a quote automatically. No one on your team needs to pick up.

Can quoting be done through a form instead?

Yes. Prospects can fill in a web form at their own pace, attach photos, and get a quote back the same way. Both channels work independently or together — whatever fits how your customers prefer to reach you.

Is this only for window cleaners?

The quoting solution is built for businesses where quotes depend on physical measures — dimensions, site photos, obstacles, anything that adds up to labour time. Window cleaning is where we started, but it applies to any trade that works that way. For other automations — speed to lead, workflow-specific improvements, follow-up sequences — those are scoped around the actual problems your business is facing. It's not one-size-fits-all. We talk first, then we build.

How long does setup take?

Most businesses are live within three weeks.

What does it cost?

Custom pricing based on call volume and complexity. Book a call and we'll give you a number in 30 minutes.

Do I need to be technical?

No. You describe your business in plain English. We handle everything else.

What if I'm already using ServiceM8, Jobber, or another CRM?

BlinkBridge layers on top. We connect to your existing tools — we're not here to replace what's working.

Is my data safe?

Yes. Everything runs on Australian infrastructure. We don't train AI models on your data.

Does the AI just answer calls, or does it actually qualify leads?

It qualifies. Every lead gets asked the questions that matter — budget, timeline, job details. Only prospects who meet your criteria get booked into your calendar. The rest get a polite response and don't waste your time.

What if it doesn't work for my business?

We don't lock you in. If it's not working, we fix it or we part ways. Simple.